YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Die Abteilung Steuerungstechnik und Automatisierung des Lehrstuhls für Werkezugmaschinen beschäftigt sich forschungstechnisch mit Fragestellungen rund um Industrie 4.0. Themenschwerpunkte sind dabei u. a. die Entwicklung von Digitalisierungslösungen wie z. B. die Vernetzung von Systemen und Anlagen oder die Erhebung und Verarbeitung von Daten.
IHRE NEUE HERAUSFORDERUNG Sie entwickeln die Vertriebsstrategie für das eigene Segment und wirken an der nationalen Strategie mit Sie betreuen & entwickeln Bestandskunden und akquirieren strategische Neukunden und bauen diese auf Sie arbeiten eng mit R&D, PD&A, Werken etc. im In- und Ausland zusammen DAS BRINGEN SIE MIT Sie haben eine akademische/praktische Ausbildung in Lebensmittel- oder Bäckereitechnologie oder ähnlich und einige Jahre Erfahrung und Erfolge im B2B-Vertrieb an die Backwaren-Industrie oder artverwandt Sie haben eine aufgeschlossene und zupackende Persönlichkeit mit hoher Leistungsbereitschaft und Erfolgsorientierung Sie sind partnerschaftlich, sowie team- und netzwerkorientiert und können in verschiedenen Kulturen und Levels erfolgreich kommunizieren, auch in englischer Sprache DAS ANGEBOT FÜR SIE Diese Position bietet Ihnen die spannende Möglichkeit, in einem international erfolgreichen und wachsenden Unternehmen im deutschen Markt mit hoher Eigenverantwortung das Geschäft maßgeblich bzw. um Größenordnungen zu entwickeln und damit einen sichtbaren Beitrag zum Unternehmenserfolg zu liefern.
UNSER MANDANT Unser Kunde gehört international zu den führenden Lieferanten für die Backwaren Industrie in allen Größenordnungen und vielen Applikationsbereichen und genießt einen hervorragenden Ruf. In Deutschland soll das Geschäft mit kundenindividuellen Lösungen um Größenordnungen ausgebaut werden.
Our many years of recruitment experience and our expert knowledge of the engineering job market make us a strong partner for engineers and technicians. We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience.
In einem engagierten Umfeld erste Kontakte zum Institut und zur Industrie zu knüpfen? Durch die enge Zusammenarbeit mit den Assistenten dieses Berufsfeld kennenzulernen? Dich anhand von anspruchsvollen Aufgabenstellungen persönlich und fachlich weiterzuentwickeln?