IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Als Teil unseres engagierten Teams mit derzeit etwa 150 Mitarbeitern arbeiten Sie für namhafte Kunden in einem Branchenspektrum, das von der Automobil- und Medizintechnik, über die Industrie, bis hin zur professionellen Kamera- und Videotechnik für die Filmindustrie reicht. Ihre Aufgaben: Konzeption, Entwicklung und Test der Software für Embedded- und Host-Systeme Analyse, Spezifikation, Architekturdesign, Performance-Betrachtungen Software-Entwicklung mit C/C++ Inbetriebnahme, Test, Unterstützung bei Systemintegration Ihr Profil: Sie haben einen Abschluss als Dipl.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
/mech.) an Systemen beim Kunden Absprache und Koordination der eigenen Tätigkeiten beim Kunden Durchführung von Servicedienstleistungen an Systemen beim Kunden Dokumentation durchgeführter Serviceleistungen und Erstellung von Fehlerprotokollen Integration von Software in Kundengeräte an deutschlandweiten Standorten Test von Softwareanteilen nach Vorgabe Durchführung der Abnahmen von IT-System Integrierten Plattformen Übernahme der Verantwortung für die Einhaltung von Kosten, Qualität und Terminen Schnittstellenkoordination mit den am Umrüststandort beteiligten nationalen und internationalen Firmen Pflege von komplexen Datenbankanwendungen Unterstützung bei der Erstellung von Schulungs-, Wartungs- und Betriebskonzepten für militärische Kunden Unterstützung des Entwicklungsbereiches während der Designphase Mitwirkung bei Industrie- und Kundenschulungen Unterstützung bei der Kalkulation und Konzepterstellung im Umfeld der Integration, Installation und Inbetriebnahme sowie der technisch-logistischen Betreuung Was bringen Sie mit?