YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Ihr Job In diesem Job bringen Sie Bewegung ins Engineering und arbeiten mit unserem Team an vielfältigen Konstruktions- und EntwicklungsaufgabenDoch bevor Sie mit der Projektarbeit starten erwartet Sie ein durchdachtes mehrwöchiges Einarbeitungsprogramm, in dem wir Sie mit dem passenden Know-how rund um CAD-Tools sowie Fachthemen qualifizieren und Sie somit auf Ihre Aufgaben in den späteren Projekten vorbereitenAnschließend wirken Sie in unseren Projekten für Kunden aus verschiedenen Branchen mit, wobei die Themen nachhaltige Energietechnik, Robotertechnik, Elektro-Mobilität und Industrie 4.0 aktuell bei uns den höchsten Stellenwert habenAußerdem beraten Sie angrenzende Abteilungen bei der Abwicklung der Projektarbeit und führen technische Abstimmungsgespräche mit Lieferanten durchIn diesem Job nutzen Sie moderne CAD-Systeme wie Creo, CATIA, Siemens NX, SolidWorks, Inventor oder AutoCAD Ihr Potential Mit Freude und Erfolg absolviertes Studium des Maschinenbaus, der Mechatronik oder vergleichbarDa wir insbesondere die Einarbeitungsphase individuell an Ihre Person anpassen, sind Sie sowohl mit einem Bachelor- als auch mit einem Master-Abschluss bestens gerüstet Idealerweise verfügen Sie über erste Erfahrungen in 3D-CAD-Anwendungen (z.B. durch ein Praktikum) Uns ist wichtig, dass Sie sich für zukunftsweisende und nachhaltige Trends und Entwicklungen der Ingenieurwissenschaften begeistern Neben sehr guten Deutschkenntnissen (C1) bringen Sie gute Englischkenntnisse mit (B2) Ihre Chance Mit flexiblen Arbeitszeiten, der Möglichkeit zum Homeoffice in fast allen Positionen, einem Jahresarbeitszeitkonto und Sonderurlaub für besondere Lebensereignisse gestalten Sie Ihre Work-Life-Balance nach Ihren Vorstellungen Ein tarifvertraglich gesichertes Gehalt mit Urlaubs- und Weihnachtsgeld runden wir mit projektbasierten Zuschlägen, übertariflichen Leistungen, einer geförderten betrieblichen Altersvorsorge und tollen Rabatten über unser Benefit-Programm ab Weiterbildung zählt: Neben intensiver Einarbeitung, individuellen Schulungen und persönlichem Coaching erhalten Sie einen Flatrate-Zugang zu unserer digitalen Lernplattform OUB CAMPUS Unser Unternehmen besteht seit über 50 Jahren, ist inhabergeführt, von einer familiären Kultur mit flachen Hierarchien geprägt und bietet Ihnen einen sicheren konjunkturunabhängigen Arbeitsplatz Wir freuen uns über Ihre Bewerbung mit Angabe der Referenznummer und einem Hinweis, wie Sie auf uns aufmerksam geworden sind.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. We have over 42,000 employees in approximately 150 countries around the world.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers.
Inventor, Solidworks, Creo, Catia Have some experience in product development and/or design of safety-critical products Experience working with the development of Medical Devices is considered an advantage, however other highly regulated industries could also be relevant Relevant experience in the design of mechanical and plastic components for high volumes from the fields of injection molding, extrusion, and tool design Professional level of both written and spoken English Strong team and communication skills, initiative, and courage to take the technical lead in development project groups Ambu – a visionary and international workplace where your efforts matter Ambu is a company that expands rapidly and has ambitious growth targets.